What if I'm not happy with my purchase?

All New Zealand orders come with a 14 day questionless right of return. If you receive your order and are not happy for whatever reason simply send it back with the supplied returns form (on the back of the packing slip) and we'll get it sorted ASAP. You can return for a size exchange, store credit or a refund to your credit card/bank account - you have the option to specify on the returns form.

Please note that return shipping and any subsequent damage will be your responsibility. Item(s) must arrive back to us within 14 days (the date is printed on the returns form) and have a completed & signed returns form.

Any returned items must be in the original unopened heat sealed bag - so before you break the heat seal please check that the style/size is what you expected. Once the heat seal is broken we can not accept an item back for a return/exchange.